Professor, UBC iSchool, University of British Columbia
Dr. Heather O’Brien is the Principal Investigator of the STOREE Project. She is an internationally respected expert on user engagement with digital technologies. Heather’s User Engagement Scale has been adopted by academic and industry researchers to measure the extent to which people feel engaged with different media, from search engines to mobile health apps. It has been translated into multiple languages. As a library and information science educator, Heather is also interested in investigating, promoting and supporting the integral work of information professionals in university-community knowledge exchange, and understanding how people engage with research.